Scheduled for a 20 points inspection before a trip. Done it within one hours free of charge. Enjoy the waiting lounge while servicing.

I had my BMW at Wearnes for a check as we had problem with a water coolant leak that another workshop could not find. Wearnes found the problem and called me up before they replaced a hose that caused the problem. They communicated well, and clearly know BMW. We will be back and service the car at Wearnes in the future.

Cus care personnel should’ve probed more on the phone to uncover that my booking made online was for first-time service (car still under warranty), and diverted me to an authorised service centre. The question should perhaps also be built in to the web form somehow. The website wasn’t being clear that the centre wasn’t an authorised one. Drove all the way to Segambut only to find out that maintenance couldn’t be carried out. Nevertheless the counter staff was friendly.

Excellent

Timely and as promised!